Conference Day 1

8:00 AM - 8:40 AM Registration and Welcome Tea and Coffee

8:40 AM - 8:50 AM Welcome from Pharma IQ

8:50 AM - 9:00 AM Chairman’s Welcome

• Identify plans on how to mitigate temperature excursions on a global scale
• Asses intercompany challenges and strategise on how to overcome them, and understand the unique challenges that mergers and acquisitions bring to a global company’s supply chain
• Achieve complete GDP compliance and inspection readiness by understanding the most common oversights and pitfalls across multiple sites


Roman Mijnhart, Sr.Director Global Supply Chain Quality, Genzyme Europe

Sr.Director Global Supply Chain Quality
Genzyme Europe

9:35 AM - 10:10 AM Temperature Mapping to Reduce Excursions

Eddy Coopmans, Transport Service Operations Director, Novartis
• Understand why supply chain mapping is the key to a successful temperature controlled supply chain
• Examine the complexities of the supply chain and why the hand over of temperature responsibility is critical to minimising excursions
• Alleviate oversights at the dispatch site that leads to temperature excursions occurring before the products leave their warehouse
• Identify the source of temperature excursions at the supply facility and throughout the supply chain to the destination


Eddy Coopmans

Transport Service Operations Director

10:10 AM - 10:45 AM INNOVATION SPOTLIGHT: Woolcool - A Passive Solution to Temperature Excursions

Keith Spilsbury, Strategic Director, Wool Cool
  • Discover this innovative company’s passive solution to temperature excursions
  • Understand how the use of high performance wool fibre can provide economical and sustainable insulated packaging solutions
  • Stay ahead of your competitors with exclusive insights into the credibility of natural materials to create technological advancements.


Keith Spilsbury

Strategic Director
Wool Cool

10:45 AM - 11:20 AM Networking Coffee Break

11:20 AM - 11:55 AM Enabling End-to-End Supply Chain Planning, Visibility, and Decision Making through Standardisation and IT Integration Across Global Sites

Henrik Fröjdh, Associate Director Supply Chain Management, MSD, Associate Director Supply Chain Management, MSD
• Discuss the MSD vision for effective E2E supply chain planning
• Review the transformation initiative spanning global demand planning, global supply planning, and sales and operations planning (S&OP)
• Understand how MSD combatted change management issues and internal push back for moving to a new IT system and business processes
• Hear about the positive results that have come out of their transformation initiative


Henrik Fröjdh, Associate Director Supply Chain Management, MSD

Associate Director Supply Chain Management

11:55 AM - 12:30 PM CASE STUDY: Centralisation of a Temperature Controlled European Hub

Robin Doppleb, Head Global Logistics & Distribution, Vifor Pharma, Head Global Logistics & Distribution, Vifor Pharma
• An overview of Vifor Pharma’s project to centralise their European product storage and distribution
• Examine the selection process criteria for 3rd party logistics providers to ensure they hold the relevant qualifications to handle your temperature sensitive products
• Ensure your cold chain is not broken with innovations such as a secure temperature controlled receiving dock
• Analyse the cost structure of logistics and look at ways to reduce expenditure


Robin Doppleb, Head Global Logistics & Distribution, Vifor Pharma

Head Global Logistics & Distribution
Vifor Pharma


Simply choose the roundtable topic of most interest to you and join the discussion! These sessions are open, informal and a great opportunity to really gauge what your peers are planning and to share ideas and lessons learned. You will walk away with tangible ideas on how to solve your biggest challenges.

1. Interpreting and Implementing GDP Guidelines
2. Packaging Selection and Validation: Selecting the right packaging for your temperature controlled products
3. Patient Centric Supply – How Does it Work?
4. Ambient/CRT Product Solutions: Discuss the Regulatory Landscape Across the Globe and its Effect on Your Decision Making for the Distribution of CRT Products
5. Last Mile Connectivity: How can the industry collaborate to increase visibility in the last mile? What technology or processes are being used now to make this easier? Do we even need greater visibility?
6. Sustainability: Can we reuse containers to save money?
7. Wholesaler Pharmaceutical Transportation and Storage
8. Centralising a Temperature Controlled Products Storage and Distribution Hub: Follow on the themes and ideas raised in the case study, and discuss strategies for your own requirements
9. Mergers, Acquisitions & Divestments: What are the challenges of merging logistics, distribution & quality departments?

1:00 PM - 2:00 PM Networking Lunch

Before you can confidently ship your products, you need to have plans in place to ensure their secure and efficient transportation. This stream is designed to help you develop seamless transportation strategies for your temperature controlled products.

Pre & Early-Transportation

2:00 PM - 2:35 PM CASE STUDY: Differentiating Yourself to Achieve Customer Centricity Through End-to-End Planning

Nurettin Ekizoglu, Head of Supply Chain Management, Novartis
• Empower your supply chain through people and systems: Why invest in the right infrastructure and people?
• Achieve World Class Performance through “Reliable Execution” supported by “Credible Planning” with main pillars on process discipline, variation/processing time reduction and sustainability governance, including real life examples
• Analyse how to successfully work with your partners to stay ahead of shifting market trends


Nurettin Ekizoglu

Head of Supply Chain Management

Pre & Early-Transportation

2:35 PM - 3:10 PM Container and Packaging Design for Complete Temperature Assurance

• Factor duration of transport, maximum and minimum temperature required, type of product and size and quantity in to you packaging strategy
• Calculate the quantity of cooling medium required using calculation software dedicated to cutting logistics costs
• Ensure regulatory compliance with containers designed in accordance with current regulations

Pre & Early-Transportation

3:10 PM - 3:45 PM Real-time Data Collection to Ensure Valuable Decision Making Within the Supply Chain

Martin Meckesheimer, Director of Global Projects & Solutions, Sensitech
This presentation will evaluate the collection of data in real-time, as well as best practices associated with its value for decision making at the shipment and at the strategic levels.
  • Address problems at the shipment level before they escalate – know the what, where, when, and why
  • Understand where to focus resources to increase carrier performance
  • Improve performance and reduce costs by analyzing lane performance over time
  • Never lose sight of a shipment brokered to a third-party
  • Implement geo-fences, red zones, and driver tracking to ensure that SOPs are being followed


Martin Meckesheimer

Director of Global Projects & Solutions
Challenges can arise at any point along the temperature controlled supply chain. Temperature excursions are avoidable – this stream will help you ensure your products are 100% protected!

During Transportation

4:00 PM - 4:35 PM Update on IATA’s Pharma Handling Certification Program CEIV

Francisco Rizzuto, Cargo Specialist & Manager for Europe, IATA- International Air Transport Association
• Discuss how to improve the level of competency, operational and technical preparedness for temperature-sensitive air freight shipments
• Discover what the IATA CEIV Pharma certification program entails and how it can revolutionise your distribution strategy
• Understand how to approach the issue of the pharma cargo community collaboration and its present global status


Francisco Rizzuto

Cargo Specialist & Manager for Europe
IATA- International Air Transport Association

During Transportation

2:35 PM - 3:10 PM CASE STUDY: Real-Time Data Monitoring - Controlling and Monitoring an Unbroken Cold Chain

Aymeric Brard, VP of Sales, DataLong16, VP of Sales, DataLong16
• Geoposition your cold shipments in real time and control their temperature, humidity and impacts
• Know the temperature and position of your cold vehicle fleet and assets (trailers, containers…)
• Control your cold environments smartly from any point in real time


Aymeric Brard, VP of Sales, DataLong16

VP of Sales

During Transportation

3:10 PM - 3:45 PM CASE STUDY: Implementing a Global GDP Compliant Quality Management System for an Airline

Amy Shortman, Chief Executive Officer, ASC Associates, Chief Executive Officer, ASC Associates Henry Moran, Chief Operating Officer, ASC Associates, Chief Operating Officer, ASC Associates
• Gain insight into how airlines conduct their temperature mapping
• Examine the challenges behind the WDA licence application, and how airlines factor global regulations into their planning
• Understand the process that actually takes place at the airport, and identify at which points you need to strengthen your temperature control


Amy Shortman, Chief Executive Officer, ASC Associates

Chief Executive Officer
ASC Associates

Henry Moran, Chief Operating Officer, ASC Associates

Chief Operating Officer
ASC Associates
The final stages of transportation are just as risky as the early stages. Are you confident that your domestic and last mile distribution strategies are airtight? When do you start implementing lesson learned? Benchmark against industry leaders in this key stream.


2:00 PM - 2:35 PM Mergers and Acquisitions – Effects on Your Temperature Controlled Logistics Strategy

Chris Wallace, Senior Director, International Supply Chain Operations, Genzyme Europe, Senior Director, International Supply Chain Operations, Genzyme Europe
• Limit the negative effects that merging supply chain, logistics, and quality departments can have on your temperature controlled supply chain
• Develop strategies to capitalise on new opportunities that arise from mergers and acquisitions
• Address challenges around new staff and teams with various backgrounds and skill sets


Chris Wallace, Senior Director, International Supply Chain Operations, Genzyme Europe

Senior Director, International Supply Chain Operations
Genzyme Europe


2:35 PM - 3:10 PM CASE STUDY: Phase Change Materials (PCM) – Impact in Efficiency and Productivity of Thermal Packaging

Samit Jain, Managing Director, Pluss Advanced Technologies
• Discover how PCMs can maintain temperature control for up to 150 hours
• Shift from paraffins and dry ice to environmentally friendly and economical inorganic PCMs
• Explore the benefits of patented ‘Form Stable PCM’


Samit Jain

Managing Director
Pluss Advanced Technologies


3:10 PM - 3:45 PM Implementing Global Standards to Ensure End-to-End GDP Compliance

Phil Bailey, Industry Engagement Manager – Healthcare, GS1
• Understand how GS1’s global standards can effectively operate as a GDP toolkit
• Hear real-life examples of how standards can be used to strengthen regulatory compliance
• Develop your own best-practice GDP compliance strategy


Phil Bailey

Industry Engagement Manager – Healthcare

3:45 PM - 4:15 PM Networking Coffee Break

Pre and Early Transportation

4:15 PM - 4:50 PM REAL WORLD RESULTS: How Merck are Capitalising on Digital Technologies

Gianpiero Lorusso, Supply Operations Director, Merck Serono
• Understand how this top 10 pharma company is utilising digital technologies for business benefits
• Clarify the various regulations that need to be considered when implementing transformational new technologies
• Discover the pressures behind Merck’s decision to undertake a digital transformation, and the opportunities it has created


Gianpiero Lorusso

Supply Operations Director
Merck Serono

Pre and Early Transportation

4:50 PM - 5:25 PM 4PLs – How to Derive the Biggest Benefits from Your Relationship

Saddam Huq, Senior Manager Quality for Distribution & Cold Chain Management, GSK
• Analyse the pros and cons of the 4PL model to determine if it’s right for your company
• Asses the various models available in the current market to select the best fit for you
• Examine the optimisation opportunities that can drive your supply chain efficiencies forward with the 4PL model


Saddam Huq

Senior Manager Quality for Distribution & Cold Chain Management

During Transportation

4:15 PM - 4:50 PM CASE STUDY: Validation of a Temperature Controlled Transportation Route

Mark Riches, Logistics Functional Manager, Porton Biopharma, Logistics Functional Manager, Porton Biopharma
• Hear the details of Porton Biopharma’s latest project transporting bulk manufactured vaccines from the UK to Switzerland
• Examine the transportation validation strategies used to assess the transportation route through Europe
• Strengthen your own temperature controlled logistics with insight into the methods employed for Porton’s high-value products


Mark Riches, Logistics Functional Manager, Porton Biopharma

Logistics Functional Manager
Porton Biopharma

During Transportation

4:50 PM - 5:25 PM The Deep Freeze – Stopping your Pharmaceuticals from Freezing in Sub 0 Temperatures

• Define the specific challenges of operating in the world’s coldest regions
• Avoid costly product losses due to freezing with lessons learned from operating in Siberian temperatures
• Apply advanced strategies to your own shipment to avoid temperature excursions in all climates


4:15 PM - 4:50 PM CASE STUDY: Temperature Control for Critical Products – a Clinical Trial Supply Perspective

Guy Hoskens, Clinical Supply Chain Logistics Expert, Janssen
• Examine packaging qualification strategies for critical shipments for air and road freight
• Build partner relationships with distribution vendors to ensure accurate temperature control
• Considerations for accurate temperature monitoring during transportation


Guy Hoskens

Clinical Supply Chain Logistics Expert


4:50 PM - 5:25 PM Centralised v De-centralised Temperature Controlled Warehouses

• Understand the pros and cons of a centralisaed vs decentralised warehousing system
• Discover how to lower your operation costs
• Clarify inventory management from a centralised warehouse perspectiv

5:25 PM - 5:55 PM CLOSING PANEL: Planning for Success – Benchmark Your Strategies

What does the ultimate end-to-end planning strategy look like? Probably an amalgamation of multiple different companies! In this interactive panel discussion, 3 industry experts discuss the end-to-end planning strategies they have used to reduce temperature excursions, and comply with GDP regulations as cost-effectively as possible. For the first time at TCL we also introduce live polling, so you get end-to-end planning strategy insight from the ENTIRE audience!

6:00 PM - 7:00 PM Networking Drinks Reception

After 20 world class presentations, 10 in-depth round table discussions, and dozens of new contacts made, enjoy a drink and connect informally with your new network! You are in a room full of people who are passionate about Temperature Controlled Logistics…. How often does that happen? Enjoy some well earned drinks and canapés while making the most of this opportunity to get acquainted with the people who are going to continue to be the driving force behind the industry’s developments

7:00 PM - 9:00 PM Introducing the Temperature Controlled Logistics Gala Dinner

To celebrate the end of a jam-packed day of thought-provoking case studies, provocative panel discussions, interactive round table dialogues and innovative technology spotlights, we invite all TCL delegates to join us for a relaxed three-course dinner in Twickenham’s famous Spirit of Rugby room.

Located in the prestigious west stand of the stadium, the Spirit of Rugby is truly a space for all occasions and has provided the backdrop for some incredible events since its refurbishment in 2014. What better space to reflect on the day’s learnings, and be inspired by the expertise and passion of the conference speakers, as well as your fellow delegates.

Use this informal format to further the conversations you began during the day’s conference, get a chance to ask more questions of the day’s speakers, and prepare yourself for another day of incredible presentation ahead!