29th January - 1st February, 2018 | London, UK

Workshop Day

8:00 am - 8:30 am Registration and Welcome Coffee

8:30 am - 10:15 am Concurrent Planning – Removing Silos in the End-to-End Supply Chain Process

Andy Walker - Former Head of Supply Chain Strategy, Optimisation & Delivery MSD
Supply chain management represents 35% of the profit and loss for businesses within the pharmaceutical industry - that’s compared to 8-12% in the consumer packaged goods industry. So, when setting out on transforming your supply chain, take inspiration from an expert with experience in multiple sectors. This will allow you to determine where best to focus your efforts and to gain advantages through lessons learned from your cross industry counterparts!

When MSD set out on their journey to standardise their enterprise resource planning (ERP) platform, they had to factor in operations in 100 markets across four geographical regions, including four planning hubs, over 80 distribution centers, and more than 20 internal and external sites! Seeking a way to connect all of them, MSD recognised a need to sync its supply chain data and enable access to it across divisions to support better business decisions. In this interactive workshop, you will hear about the strategies MSD employed, and the lessons they learned along the way!
What you will learn:
  • How to achieve global visibility of inventory for all finished goods
  • Strategies to achieve exception-based planning for min/max inventory levels
  • Replenishment strategies you can implement across sites and hubs

Andy Walker

Former Head of Supply Chain Strategy, Optimisation & Delivery

10:15 am - 10:45 am Morning Coffee and Networking Break

  • Risk Management & Shipment Monitoring – what are your current risk management & monitoring process’s?
  • Overview of KN’s current capabilities in this space
  • Big Data – how can “big data” be used to further mitigate risk in customers supply chain?
  • What further solutions would customers like available in order to help create an even safer supply chain?


Jon Chapman

Global Product Manager
Kuehne + Nagel


John Glen

Cranfield School of Management
Kuehne + Nagel Ltd/University


Tobias Hofemeier

European Air Freight Product Development Pharma
Kuehne + Nagel


Reinier Danckaarts

Global Air Competence Director Pharma
Kuehne + Nagel

12:30 pm - 1:00 pm Networking Lunch Break

1:00 pm - 2:45 pm Cold Chain Management: The Last Mile is the First Mile to Improve

Leah Horowitz - Team VP EZR Group
The demand for reliable cold chain solutions is on the rise as manufacturers move into new markets and launch new clinical research programs, including the development of cell, gene, and tissue therapies. Ensuring the integrity of the cold chain has become more important, and more challenging, than ever. Our workshop will highlight current innovations in last mile logistics and present some insider tips for maintaining quality from point of origin to final destination

What you will learn:
  • What is the history of the cold chain and what are the future trends?
  • What the airlines and freight forwarders don’t tell you and that you need to know
  • What are the right questions to ask when shipping temperature-controlled cargo?
  • Pros and cons of active vs passive containers, cross-docking, and more

*Join our open round-table discussion for all participants to share their experiences and discuss today’s state-of-the-art cold chain innovations.


Leah Horowitz

Team VP
EZR Group

2:45 pm - 3:15 pm Afternoon Coffee and Networking Break

3:15 pm - 5:00 pm Controlled Room Temperature (CRT) Transportation: Packaging, Reverse Logistics, Validation and Risk Assessments

Steve Winyard - Portfolio Strategies – Life Sciences Inmark
The storage and distribution of controlled room temperature (CRT) life science products is a costly and complex process, and requires attention at every level from packaging to logistics, monitoring to data. As we enter an age of biologically based medicines, the need to monitor and control temperature sensitivity is increasing. Regulators are also putting more focus on how CRT products are being shipped and transported. Alongside this, increasing scrutiny from the regulators is driving manufacturers to invest in CRT solutions and acquire the right talent to ensure quality and compliance. The industry must monitor and gain access to real-time data while CRT products are in transit, increase in the use of data loggers, devices and sensing technology shows the industry is moving towards more monitoring. The goals of our workshop is to discuss the trends, issues and successes operating within the CRT arena

What you will learn:
  • Strategies to decide between reusable vs single-use containers for CRT transportation
  • How to assess durability & temperature stability
  • Ways to calculate the price tag attached to reverse logistics
  • Different approaches to validation and risk assessments

Steve Winyard

Portfolio Strategies – Life Sciences

5:00 pm - 6:30 pm **BY INVITATION ONLY** VIP Delegates and Speakers Drinks Reception Hosted by Inmark

Acclimatise yourself to the buzzing city of London and re-energise after your commute with a drink or two and early introductions to your fellow conference delegates and speakers! This is your chance to register, collect your name badge and agenda for the following days ahead of the rest of the delegation, and get to know your peers ahead of time, and start the networking early!